Reviews & Testimonials

Rated 5.0 out of 5.0 ... based on 14 reviews
  • 5★★★★★ - "My water heater started leaking over the weekend so I called HGI and immediately had appointment set up for a replacement on Monday. The service was excellent and very professional. A great price for a new water heater with installation that didn't cost an arm and a leg. Will definitely use them again in the future."

    , Water Heater in Deerfield, IL

  • 5★★★★★ - "Great company. Tech was very knowledgeable. Explained everything so we could understand. Great pricing. We will call them again in the future and recommend them to all our friends and family."

    in Wheeling, IL

  • 5★★★★★ - "Great service! Called once and they were here in no time! Properly assessed my gas leak issue and fixed it right away. They also dealt with the annoying gas company in a very professional manner. Very reliable and very affordable! Best company out there! Highly recommend!"

    , Gas Furnace Maintenance in Palatine, IL

  • 5★★★★★ - "Central AC in my town house went out so started calling Glenview-area HVAC repair companies. Just to come out, companies quoted me $89 - $165. Really?!? Eugene of Home Guard said he'd come out for FREE (he said he doesn't charge for areas close to Mt. Prospect). Asked him to come by, despite a part of me that couldn't help but think, If its too good to be true... Eugene arrived when he said he would, and diagnosed problem immediately - a blown capacitor. Replaced it quickly and efficiently. Checked everything out and said I might need some more refrigerant. Since he offered a good deal, I said go ahead and do it while you're here. However, later on, after checking temp of air flow, he said I probably don't need after all. Are you kidding me? This guy is choosing honesty and integrity over making a few extra bucks? So happy with the service, price, and professionalism that I tipped Eugene an extra $20. He asked me if I was sure I wanted to tip that much. Warm fuzzy feelings are contagious, y'all. CALL EUGENE @ HOME GUARD IF YOU HAVE AN HVAC ISSUE. You are going to be incredibly satisfied."

  • 5★★★★★ - "They've worked in my home several times and have saved me from replacing an Air conditioner and a water heater. They did replace my furnace recently and as I did my research, it was a very good deal. Excellent guys."

  • 5★★★★★ - "Home Guard was very quick, courteous and informative. Their technician was very thorough, and explained everything to me in great detail. I have had very poor experiences with other heating and air companies and was very satisfied with the service provided by Home Guard. I would highly recommend their services to everyone."

  • 5★★★★★ - "I cannot say enough good things about this company. My mom's heat kept turning on and off for a few weeks and my dad, who would normally be able to at least diagnose the issue was in the hospital with a medical emergency so she did not know what to do. A family friend suggested someone to us who came to her house and charged $90... just for showing up, he did nothing. A friend recommended Eugene from Home Guard and I called him to see if he can take a look and resolve the problem. Eugene arrived the same day I called him, was extremely knowledgeable, diagnosed the problem immediately, replaced a $5 part that was broken, and then even followed up a few days later to ensure that the heat was still working. I would recommend this company to anyone in need of heating/air repair services. The service was prompt, accurate, and I was both impressed and appreciative of the compassion that Eugene showed by following up days later."

  • 5★★★★★ - "I was using Home Guard Heating and Air services on several occasions and very pleased with quality of performed work, respond time and willingness to go extra miles for helping in problems that I had. Highly recommended."

    , Water Heater Installation

  • 5★★★★★ - "Home Guard did a fantastic job. Very pleased and we have some other projects for them later this year."

  • "Had an issue with noise coming from motor of my furnace. Company was referred to me through my home warranty company. I called late in the afternoon and was first told that they didn't have any appointment for a week, but after checking with one of their techs, I was located conveniently on the way back to their facility and that they could fit me in. 30 minutes later Igor showed up at my door. Nice guy in an unsuspecting minivan. Showed him to the furnace to let him diagnose the issue.

    Let me stop for a second. I should preface this by saying I had another, more advertised company come take a look. Charged me $85 just for a visit. A tech came over, turned on the unit, commented on the age of it (about 17 years old), didn't touch a thing and when the noise started up, immediately said I needed a new motor cause the bearings were going bad. Part to be replaced: $800+. Then said, because of age that I should look into maybe replacing the whole furnace. Started with saying he'd recommend the $6000 model. Asked for something comparable to what I have, said $4000. I know I have an old furnace, but thing was well maintained. Said I'd think about it and sent him on his way.

    Back to Igor. He took the time to inspect all of the inners of the furnace, and physically removed the motor to inspect. Turns out there was just a loose part causing an imbalance creating the noise. After a $100 deductible, And about an hours time, Igor was on his way. Very nice, very professional and very detail oriented. I would recommend this company for your HVAC needs."

    Michael H. in Elmhurst, IL

  • 5★★★★★ - "Last year when we experienced Chiberia our heat went out due to a bad system board. Eugene from Home Guard not only was able to get it replaced the same day, but also didn't charge an arm and a leg for it! All together we have used Home Guard many times already. They have helped with doing my HVAC inspection when we purchased our house. They have fixed our unit when it went down, as well as regular maintenance. I have recommended them to both family and friends and so far everyone has been happy with the service."

    in Niles, IL

  • 5★★★★★ - "Great company! Technicians knowledgeable. My heat stopped working in the middle of the night,so I called to Home guard and they fixed the problem, after that everything is working well."

    in Chicago, IL

  • 5★★★★★ - "Home Guard came out to an emergency we had and I'm glad we called them, because they were very professional, understanding of our needs and reasonably priced. Definitely on my recommendation list to all my friends."

    in Chicago, IL

  • 5★★★★★ - "Our AC stopped working in the middle of the summer heat wave, and the house was getting hotter as the evening went by. We called Home Guard at 9pm in the evening, and they came out right away. He was at our house within 30 minutes, identified the issue right away and had the right replacement part in the truck! He replaced the part quickly and the house started getting cooler! aaaah... Thank you Home Guard! Definitely recommend!"

    in Vernon Hills, IL

  • 5★★★★★ - "Great prompt service with friendly staff and most importantly, AFFORDABLE!!! I would definitely recommend to all my family and friend, and have done so already. Thank you Home Guard!"

    in Buffalo Grove, IL

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